IT assistance, professional translator, English teacher. Performing IT assistance for employees on a network of Windows XP and Windows Vista computers.

I effectively do this job because of my ability to communicate in both English and Spanish, my knowledge of computers, troubleshooting skills, and ability to be accessible and work with employees at all levels of company organization.

Developing, managing, and supporting an open-source DNS server that is used by Boeing, internet hosting providers, and others.

Designed an implemented a web page in PHP, using MySQL as the database backend

I set up a Linux server using Apache, MySQL, and PHP on a staging server to emulate the production server used; and wrote PHP scripts to backup the MySQL database, automatically add data to the database, and convert data in the database in to web pages.

Troubleshooting and resolving problems with our employee's Windows 98 desktops and the backroom Red Hat Linux servers, in addition to administering Solaris computers used by clients.

I was able to give our company a web presence, including setting up Apache, Qmail, BIND, DjbDNS, my own MaraDNS, and other programs on the server.

UNIX software developer.

I developed a number of UNIX scripts and programs, including a system for email support to automate the answering of email that removed a backlog of over 12,000 emails. I also developed a number of data mining software programs to help look at and track support emails and employee productivity.

Completed a Bachelor of Arts in Computational linguistics Magna Cum Laude